Privacy Policy

Last Updated: 08 July 2025

1. Introduction

Phoenix Soul-utions Holistic Wellness Center ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://purrnakraleti.com or engage with our services.

2. Information We Collect

a. Information You Provide Voluntarily

• Name
• Email address
• Phone number
• Billing information
• Health-related information shared during consultations (only with consent)

b. Information Collected Automatically

• IP address
• Browser type and version
• Device type
• Page visits and time spent
• Cookies and tracking data

3. How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Respond to inquiries
• Deliver personalized wellness services
• Send updates and promotional content
• Improve website functionality
• Comply with legal requirements

4. Sharing Your Information

We do not sell or rent your data. We may share your data with:

• Third-party service providers (e.g., Razorpay, Mailchimp, Google Analytics)
• Legal authorities if required
• Collaborators for joint events (with consent)

5. Data Security

We implement SSL encryption, secure databases, and internal safeguards to protect your data. However, no method is 100% secure online.

6. Your Rights

You may:

• Request access to your personal data
• Correct or update your data
• Unsubscribe from communications
• Request deletion (as applicable by law)

To exercise these rights, email us at soulspavizag@gmail.com.

7. Cookies and Tracking

We use cookies for analytics and user experience. You can disable cookies in your browser settings.

8. Third-Party Links

We are not responsible for the privacy policies or content on third-party websites linked from ours.

9. Changes to this Policy

We may update this Privacy Policy at any time. Please review this page periodically.